Samantha Tucci, ACSR spoke with Cooperator News New York about Preparing for a Claim Before One Happens.
No board can prevent every accident, lawsuit, water or property damage event. However, there are practical steps that boards and managers can take to put themselves in the best possible position before such a claim occurs. The goal isn’t perfection, but rather preparation.
Most boards focus heavily on purchasing insurance, but having a policy in place is only one piece of the puzzle. When a claim occurs, the difference between a smooth resolution and a frustrating experience often comes down to the steps taken beforehand. While it’s impossible to anticipate every scenario, there are several ways to better position your community before an incident occurs.
