Our goal is to help you through the process of submitting a claim to make it as stress-free as possible. Our Claims Department is standing by to guide you through the process. If you are submitting a form after business hours (M – F, 9:00 am to 5:00 pm), please note that the claim will be submitted during the next business day.
Submit a Personal Insurance Claim
When disaster strikes, it can be hard to cope with all of the stress involved in picking up the pieces. Luckily, you’re covered by Personal Insurance to help you recover when you need it the most.
It is important that you file your Personal Insurance Claim as quickly as possible.
Contact our office at (516) 431-9100 (Mon-Fri: 9am – 5pm)
Please have the following information available as well as any photos of the loss and/or damage:
For Homeowners Claims:
- Insured
- Date of loss
- Time of loss
- Description of loss
- Any injuries?
For Auto Claims:
- Insured
- Date of loss and/or damage (DOL)
- Time of loss and/or damage
- Location/address of loss and/or damage
- Description of loss and/or damage
- Which auto? Year? Make? Model?
- Drive of insured vehicle and pertinent information
- Other vehicle policy information
- Who reported the claim
- Other vehicle driver information
- Who reported claim
Submit a Commercial Insurance Claim
When business loss or damage occurs, we’re here for you. Our Claims Department is ready to help you through the Commercial Insurance claims process.
Contact our office at (516) 431-9100 (Mon-Fri: 9am – 5pm)
Please have the following information available as well as any photos of the loss and/or damage:
For Property/Liability Claims:
- Insured
- Date of loss and/or damage (DOL)
- Time of loss and/or damage
- Location of loss and/or damage
- Description of loss and/or damage
- Who reported claim
For Business Auto Claims:
- Insured
- Date of loss and/or damage (DOL)
- Time of loss and/or damage
- Location/address of loss and/or damage
- Description of loss and/or damage
- Which auto? Year? Make? Model?
- Driver of insured vehicle
- Other vehicle driver information
- Who reported claim
If you need to file an emergency claim when our office is closed, please click here to contact your insurance company as specified on your policy.
Submit an Incident Report
It is important to have written incident reports on file regarding injuries, property damage, or other incidents. Keep one copy on file for your records and make sure to forward a copy to the claims department at Mackoul Risk Solutions.
