Sarah Schnepf, ACSR

Sarah Schnepf, ACSR

Vice President of Operations



Call or Text Sarah
Sarah is the Vice President of Operations at Mackoul Risk Solutions, where she is involved in the company’s day-to-day operations and ensures that both clients and team members receive the highest level of support. With nearly 20 years of experience in the insurance industry, she has developed a deep expertise in managing complex processes, streamlining workflows, and mentoring staff to help them grow in their careers. Sarah is passionate about building strong client relationships and fostering a culture of excellence across the organization.

Over the course of her career, she has earned her Property & Casualty License, Accident, Life and Health License, and the Accredited Customer Service Representative (ACSR) designation. Her commitment to ongoing education allows her to stay ahead of industry changes and deliver innovative solutions to clients.

Sarah graduated from Mount Saint Mary College in Newburgh, NY, with a degree in Communications/Media Ethics. Outside of work, she is a proud mother of two and enjoys life with her playful puppy, Sky. She loves spending time at the beach, running, traveling, and—most importantly—being with family and friends.

Her dedication to the profession was recognized in 2021, when she was named Outstanding CSR of the Year for the State of New York by the National Alliance for Insurance Education and Research.

 

What Our Clients Are Saying About Sarah

“I work with Sarah, and she is absolutely wonderful. She is very knowledgeable and competent, and it has been an absolute pleasure to work with her. She makes purchasing insurance so easy.”

“Sarah Schnepf is AMAZING! The customer service/support that I’ve received from her has been exceptional. She’s professional and a pleasure to deal with. She always has the answers for me and is quick to respond to my emails and phone calls. She’s even gone as far as assisting me with binding coverage in one day while I was in a jam, while she was on vacation! If you want more than an insurance company and one that looks out for you and your needs, then Mackoul Risk Solutions is the way to go.”

 



Featured In…

NEW YORK’S OUTSTANDING CSR OF 2021, SARAH SCHNEPF, SPEAKS ABOUT THE MOST CHALLENGING YEAR OF HER CAREER

Habitat Magazine “Umbrella Required: Stormy Times Need Extra Protection”

Habitat Magazine, The Problem Solvers Issue, “Pick Your Policy” 

Habitat Magazine, To Ban or Not to Ban? Amid a spike in fires caused by exploding e-bike batteries, that is the question.



Get to Know Sarah

What gets you fired up about the work day?
I learn something new almost every day!

What’s your biggest success to date at Mackoul Risk Solutions?
Achieving my ACSR designation as well as obtaining my Insurance License.

Why did you go into insurance? What do you enjoy most?
I thrive on knowing I can truly help someone protect themselves by being properly covered. There is no better feeling than making a difference.

What character trait do you most admire?
Confidence. If you believe in yourself, others will believe in you as well.

Describe yourself in three words.
Energized. Happy. Confident.

Can you share your favorite quote? What does it mean to you?
“Never let the fear of striking out get in your way. ” – Babe Ruth

This quote has been with me since high school. It applies to all aspects of my life. Everything I do, I do without fearing that I will not succeed in achieving my goals.

What’s your favorite travel spot?
Italy and Hawaii.

What is the one thing you cannot do without?
My family & friends.