Elizabeth Cornell started out as an Account Associate in Mackoul’s commercial department and quickly moved up to Personal Lines Account Manager in 2016. Prior to working at Mackoul Risk Solutions, Elizabeth was a Claims Service Representative at GEICO. Elizabeth graduated from SUNY Albany in 2010 with a degree in Human Biology.
What Our Clients Are Saying About Elizabeth
“To date, Ms. Cornell has been extremely courteous, responsive, and helpful in providing information requested.”
– Joan D., customer since 2008
“Elizabeth Cornell sets the bar very high. I have found her to be efficient, all knowing, and a pleasure to deal with. Customer service at its best.”
– Customer since 1995
“Service is impeccable. Elizabeth is cordial & most importantly Very Knowledgeable.”
– Customer since 1995
“I truly appreciate the prompt and professional response to my urgent inquiry from Ms. Elizabeth Cornell the other day. I am glad I chose Mackoul Insurance. True excellence is rare but I can regularly observe it in my dealings with this company for several years.”
– Muhammad N., customer since 2013
“Elizabeth has a very positive attitude towards any questions. This makes it very pleasant dealing with her and your company.”
– Customer since 2005
“Elizabeth Cornell is always responsive and takes care of our business efficiently. She is a pleasure to work with and we are very happy with Mackoul!”
– Alan P., customer since 2014
Get to Know Elizabeth
What does your title mean to you?
For me, my title means corresponding with clients to achieve and maintain the highest level of service. By maintaining and servicing their policies on a daily basis, I am able to ensure they are informed and satisfied in every aspect of their experience with our company as well as educating them on the kind of exposures they have and what coverages they need to protect themselves.
What gets you fired up about coming to work?
The energetic, friendly, and supportive management and staff I get to interact with on a daily basis. Its the people and friendships at Mackoul Risk Solutions that has made going to work an exciting thing to do instead of feeling like a chore. We treat each other like a family and that a very rare thing to get in a workplace in my opinion.
What’s your biggest success to date at Mackoul Risk Solutions?
Obtaining my Property and Casualty License. It was a very tough course and I studied really hard in order to obtain the knowledge that is necessary to do my job to the best of my ability.
Why did you go into Insurance? What do you enjoy most?
I went into insurance because it is an exciting, high paced environment with so many different areas and opportunities. It remains in a constant state of movement, with policy terms and companies, state laws and regulations shifting very frequently. The constant movement is what I enjoy most because I learn something new every day and I never will become bored by doing the same thing everyday.
What advice would you give to someone interested in starting a career in insurance?
I would advise them to not be afraid to start at an entry level position because there is so much room for advancement and growth in insurance . As long as one chooses to pay close attention to advice and guidance from other in your company, they become your greatest mentors and will wish to see you succeed as much as you hope to.
What’s your favorite song on your playlist? Why?
“Desperado” by the Eagles, because I find it (in my opinion) to be one of the best songs ever written and come on, who doesn’t love The Eagles? They’re one of the classics.
Who would you most like to meet and why?
I would love to meet my great great grandparents because I think it would be really interesting to know more about where I come form.
What character trait do you most admire?
What is the best advice you have ever been given?
My grandfather constantly encourages myself and others to “Get Bold, Not Old.” This is one of the best pieces of advice I’ve ever gotten because it’s empowered me to believe that you can achieve the life you want, at any time or age, as long as you have the confidence to drive yourself in the direction of your dreams.
Describe your typical day at Mackoul Risk Solutions.
A lot of calls between myself and our personal lines clients, as well as their banks, reading through their policies in order to ensure all policy coverage and insured information is correct. At lunch, catching up with my fellow employees and having a lot of laughs.
Describe yourself in three words.
Loyal. Truthful. Trustworthy.
What is the one thing you cannot do without?
Can you share your favorite quote? What does it mean to you?
“Never Love Anyone That Treats You like You’re Ordinary.”- Oscar Wilde
It means to never forget your own worth.
What’s your favorite travel spot?
If you had to eat one meal, every day for the rest of your life, what would it be?
My Mother’s Meatballs and Spaghetti.