Claims Manager Stephannie Ciantro discusses what loss recommendations are and their importance when it comes to liability.
When bodily injury is alleged at an insured location, one of the things the adjustor and their team will look into is whether or not the insured was aware that a tripping hazard or other dangerous situation existed. There are a number of ways in which a building representative may become aware of such a hazard, whether it be something as simple and informal as a resident alerting the super or property manager in conversation, or something more formal, such as a loss recommendation from the carrier. In both cases, the building has a responsibility to address the issue and confirm that the property is safe for all occupants, whether residents or visitors.
You may be wondering what a loss recommendation actually is. From time to time, insurance carriers will issue ‘loss recommendations’, which represent issues the carrier has identified at the insured location, and which they require to be addressed in order to continue providing policy coverage. Often times, these recommendations include things like putting in fire sprinklers, smoke detectors, reflective lighting or skid prevention on the stairs, etc. These loss recommendations are meant to decrease the amount of liability an insured might take on in the event of an injury or other loss, which in turn will mitigate the amount of money paid out on such a claim. If you have any questions about a particular loss recommendation, be sure to check in with your account manager, and for more information, please contact us.