We are honored to be recognized by Insurance Business Magazine as one of America’s “Elite Independent Agencies” in the June 2014 issue. In the magazine, Insurance Business America profiled top performing independent commercial agencies and according to the criteria they used, Elite Agencies focus on providing exceptional customer service, providing their employees with the tools they need to be successful and improving their communities through volunteer work and fundraising activities.
How does Mackoul stand out as an Elite Agency?
Exceptional Customer Service
Our Client Bill of Rights is proof that we don’t just say we have your best interest in mind – we guarantee it! It’s what separates our insurance agency from the rest. View Mackoul’s Client Bill of Rights HERE.
Employee Empowerment
Mackoul & Associates invests in its employees and strives to help them grow, reimbursing all expenses for their professional development. “We promote education. We encourage our staff to get their brokers license and pursue professional degrees,” says Sally Dolce, our chief operating officer.
From team-building activities and expenses-paid outings to volunteer programs, the agency provides constant opportunities to create a supportive workplace. And as the agency meets its company-wide new business and retention goals, employees also receive bonuses and different perks — such as paid vacations for the entire staff.
Community Outreach
Community is the foundation of family and business relationships. It’s essential to both individual and business success. At Mackoul, we believe that coming together as an organization to help communities in need will yield powerful results and drive us to be a better insurance agency. See what organizations Mackoul participates in HERE.
